Privacy Policy

WhereToFax is a directory and search website designed to help users find fax numbers, agency contact pages, and related public office information. This Privacy Policy describes how we collect, use, store, and disclose information when you visit or use the site.

1. Information We Collect

We may collect the following categories of information:

Information you provide directly

If you contact us, submit feedback, report a listing issue, or otherwise communicate with us, we may collect your name, email address, message contents, and any other information you choose to provide.

Usage and device information

We may automatically collect certain technical and usage information when you use the site, including IP address, browser type, device type, operating system, pages viewed, referral source, approximate location based on IP, dates and times of access, search terms used on the site, and interaction data.

Cookies and similar technologies

We may use cookies, pixels, analytics tools, and similar technologies to understand traffic patterns, improve performance, remember preferences, measure marketing, and support advertising or related services.

2. How We Use Information

We may use collected information to:

• operate, maintain, and improve the site
• understand how users find and use listings
• respond to support requests, feedback, and correction submissions
• detect spam, fraud, abuse, scraping abuse, or security issues
• analyze traffic, search patterns, and user behavior
• monitor listing quality and data coverage
• display advertising or measure ad performance
• link users to related services or tools
• comply with legal obligations and enforce site policies

3. Directory and Public Listing Data

WhereToFax focuses on public-facing agency, department, office, form, and contact information. Listings may be created from publicly available webpages, public documents, structured data, crawled content, or internal processing systems.

While we aim to improve findability and usefulness, listings may not always be complete, current, or accurate. Users are responsible for reviewing source context, office names, page details, and destination requirements before sending any fax or relying on any listing.

4. Sharing of Information

We may share information in the following circumstances:

• with vendors or service providers that help us host, analyze, secure, or operate the site
• with analytics, infrastructure, or advertising providers
• to comply with law, regulation, subpoena, court order, or other legal process
• to investigate or address fraud, abuse, security incidents, or policy violations
• in connection with a merger, acquisition, financing, or sale of some or all assets

We do not sell your personal information in the ordinary sense of handing over your contact details as a customer list for unrelated third-party use. However, some analytics or advertising technologies may qualify as data sharing under certain laws.

5. Analytics and Advertising

We may use analytics services and advertising partners to understand traffic, improve content, and monetize the site. These services may use cookies, device identifiers, and similar technologies. Their collection and use of data are governed by their own privacy policies.

6. External Links

The site may link to third-party websites, including official agency pages and related services. We are not responsible for the privacy practices, content, accuracy, or policies of third-party sites. Users should review those sites separately.

7. Data Retention

We retain information for as long as reasonably necessary to operate the site, maintain security, analyze performance, comply with legal obligations, resolve disputes, and enforce agreements.

8. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect information. No system is perfectly secure, and we cannot guarantee absolute security.

9. Children’s Privacy

WhereToFax is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we may delete it.

10. Your Choices

You may have choices including:

• adjusting browser settings to manage cookies
• using available controls from analytics or ad providers
• contacting us to request correction of submitted information
• contacting us to report listing issues or request review of public listing content

11. State Privacy Rights

Depending on where you live, you may have rights related to access, deletion, correction, or limitation of certain personal information processing. If you submit a request, we may need to verify your identity and evaluate whether an exception applies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we may revise the effective date above. Continued use of the site after changes become effective means the updated policy will apply.

13. Contact Us

For privacy questions, reporting issues, or legal inquiries, contact us through the contact information or contact form provided on the site.